Mobile Notary Public and Apostille Service in Baltimore, Maryland

Privacy Policy for CL Brown Notary and Apostille Service

Last Updated: September 16, 2023

The Privacy Policy at CL Brown Notary Service outlines how we collect, use, share, and safeguard the information you provide to us through our website, services, and interactions.

1. Information We Collect:

We may collect and store the following types of personal information:

Contact Information: Name, address, phone number, email address, and other relevant contact details.
Identification Information: Government-issued identification numbers (for verification and legal compliance).
Service Details: Information related to the notary and apostille services requested, including documents, dates, and service locations.
Payment Information: Credit/debit card details and billing information for processing payments.

2. How We Use Your Information:

We use your personal information for the following purposes:

Providing Notary and Apostille Services: To fulfill the services you've requested, including document notarization and obtaining apostilles.
Communication: To communicate with you regarding service updates, appointment confirmations, and important notifications.
Legal Compliance: To comply with legal and regulatory requirements, including identification verification.
Payment Processing: To process payments for services rendered.
Improving Services: To analyze usage patterns and feedback to enhance our services and website.

3. Information Sharing:

We may share your information under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, courier services).
Legal Requirements: We may disclose information if required by law, regulatory authorities, or in response to legal requests.
Consent: We may share your information with your explicit consent, such as when you request us to provide documents or services to third parties.

4. Data Security:

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as fully secure. You acknowledge and accept this risk when providing information to us.

5. Your Choices:

You have the right to access, update, correct, or delete your personal information. You can also request the limitation of processing or object to the processing of your information. Please contact us using the details provided below to exercise these rights.

6. Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will post the revised policy on our website with the "Last Updated" date.

7. Contact Us:

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at:

CL Brown Notary and Apostille Service

Email: cherylbrown@clbrownnotaryservice.com

Phone: 443~762~6463

Refund Policy:

Service Cancellation and Refund Eligibility:
- Clients must notify CL Brown Notary Service of any service cancellation at least 24 hours before the scheduled appointment to be eligible for a full refund.
- Cancellations made after 24 hours of the scheduled appointment are non-refundable.

2. Payment Errors:

In case of payment processing errors resulting in overcharges or duplicate payments, please contact us at cherylbrown@clbrownnotaryservice.com for a prompt resolution.

3. Non-Refundable Fees:

State-required filing fees, shipping charges, and other government fees are non-refundable as they are collected on behalf of governmental entities.

4. Terms of Use:

Acceptance of Terms:
- By accessing and using the CL Brown Notary Service website and services, you agree to comply with these terms of use.
- Unauthorized use of the website may result in legal action.

Intellectual Property:
All content, logos, trademarks, and materials on our website are the property of CL Brown Notary Service and are protected by intellectual property laws.

2. Accuracy of Information:

While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of the content on our website. Information

is subject to change.

Shipping Policy:

Shipping Fees:
- Shipping fees are based on the selected shipping method and destination.
- Shipping fees are non-refundable once the service has been initiated.
- No reliability after documents have been mailed internationally.
- Customer chooses the which shipping service they will use for the process.

Lost Documents Policy:

Document Handling:
- CL Brown Notary Service takes utmost care of your documents. However, we are not responsible for documents lost or damaged during transit.

Payment Methods:

Accepted Payment Methods:
- We accept cash, major credit/debit cards and digital payment methods, such as Square.
- There may be additional charges as quoted.

Content Creation Policy:

Content Ownership:
- Any content created by CL Brown Notary Service, such as guides, articles, and resources, is the property of CL Brown Notary Service and may not be reproduced or distributed without permission.

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Mobile Notary Public and Apostille Service in Baltimore, Maryland

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